Shipping and Return Policy
Ms. Moxie Project Shipping and Return Policy
Shipping Information
Standard Shipping:
Shipping Information
Standard Shipping:
- – We offer standard shipping for all orders within the continental United States.
- – Orders are typically processed within 3-5 business days.
- – Once your order has been processed and shipped, delivery usually takes 3-7 business days.
- – Please note that shipping times may vary during peak seasons or due to unforeseen circumstances.
- – Shipping costs are calculated at checkout and are based on the weight and destination of your order.
International Shipping:
- – Currently, we do not offer international shipping. Please check back for future updates as we expand our shipping options.
Order Tracking:
- – Once your order has been shipped, you will receive a confirmation email with a tracking number.
- – You can track your order through the carrier’s website using the provided tracking number.
Return Policy
- – At Ms. Moxie Project, we strive to ensure your complete satisfaction with your purchase. If for any reason you are not satisfied, we offer the following return policy:
Return Eligibility:
- – Items must be returned within 7 days of receipt.
- – To be eligible for a return, items must be unused, in their original condition, and with all tags attached.
- – Sale items are final sale and are not eligible for return or exchange.
Return Process:
- – To initiate a return, please email us at with your order number and reason for return.
- – Once your return is approved, you will receive instructions on how to send your item back to us.
- – Please note that return shipping costs are the responsibility of the customer unless the item received was incorrect or damaged.
Refunds:
- – Upon receipt and inspection of your returned item, we will process your refund.
- – Refunds will be issued to the original payment method within 5-7 business days.
- – Shipping charges are non-refundable.
Exchanges:
- – At this time, we do not offer exchanges. If you wish to exchange an item, please return the original item for a refund and place a new order for the desired item.
Damaged or Incorrect Items:
- – If you receive a damaged or incorrect item, please contact us immediately at MsMoxieProject.com with your order number and a photo of the item.
- – We will arrange for a replacement or refund as quickly as possible.
Non-Returnable Items:
- – Sale items, gift cards, and any item not in its original condition, is damaged, or missing parts for reasons not due to our error.
For any questions or concerns regarding our shipping and return policy, please contact us at MsMoxieProject.com. We are here to assist you and ensure your shopping experience with Ms. Moxie Project is a positive one.
Thank you for shopping with Ms. Moxie Project!